What to expect during your visit?

 

What to Expect

Your eyes will be dilated during this visit.  This may make your vision somewhat blurry or light-sensitive afterwards for several hours.  If you are driving, consider arranging for someone to drive you afterwards.  You want to bring sunglasses for after your visit. If you are having an injection or another office procedure, your eyes may be sore and blurry. Your eyes will be examined with instruments with lights and your retina will be imaged with specialized instruments. All this will allow the doctor to better diagnose and treat your condition.

PLEASE MAKE EVERY EFFORT TO KEEP YOUR APPOINTMENT AND COME TO YOUR APPOINTMENT ON TIME. LAST MINUTE CANCELLATIONS ARE VERY DISRUPTIVE TO OUR CLINICAL OPERATIONS AND COMPROMISE THE QUALITY OF PATIENT CARE. THEREFORE, FOR ANY PATIENT THAT CANCELS THEIR APPOINTMENT WITHIN 24 HOURS OF THEIR SCHEDULED TIME OR SIMPLY NO-SHOWS FOR THEIR VISIT, WE RESERVE THE RIGHT TO ASSESS A $50 FEE PAYABLE PRIOR TO RESCHEDULING YOUR APPOINTMENT IN THE FUTURE.  

What to Bring

1. Government-issued ID (like driver’s license)

2. Your medical insurance card

3. Medication list

4. Your medical history (prior medical records, if available)

5. Your doctor’s referral (if applicable)

6. Form of payment (like credit card)

7. Filled out patient onboarding form (if not already filled online or mailed)

 

When you arrive

If you are a new patient, the new patient evaluations may take over 90 minutes including testing. The routine return patient appointments usually run around an hour. If you are having a procedure (such as a retinal laser), that will extend your appointment time. We make every attempt at running on time.

 

YOU CAN EXPEDITE YOUR VISIT BY CHECKING IN ONLINE THROUGH PATIENT PORTAL

 

 

Patient Welcome Packet

Our commitment to you is to treat you with kindness and respect, and provide you with cutting edge, second to none vitreo-retinal care for your eyes and your vision!

In return, we ask that you arrive on time for your appointment, abide by our policies and procedures, which will be communicated with you verbally and in writing. In order to facilitate your care and out of respect for our staff, we ask patients and accompanying visitors to silence their phone while you are in our office.

To ensure a safe and healing environment for everyone, we kindly ask that all patients and visitors treat our medical staff and our physician with the same kindness and respect that we provide to you. Our medical team is dedicated to your well-being, and mutual respect is essential for delivering the highest quality of care. We maintain a zero-tolerance policy for any form of verbal abuse, harassment, or threatening behavior, as our priority is to protect the health, safety, and dignity of our entire clinical team.

We truly appreciate your cooperation in fostering a positive, professional, and compassionate space for everyone in our care!