Megan Rakes, COA

Manager of Clinical Operations

Susquehanna Retina Center is delighted to have Megan as the Manager of Clinical Operations. Megan comes to us with strong business and medical assisting background. She attended Bucks County Community College where she was an honor student and attained certificates in both clinical and administrative medical assisting. She has 15 years of experience in ophthalmology and retina as an ophthalmic technician, scribe and retinal photographer/angiographer. She has additional experience in primary care and allergy/immunology.

In her role at SRC, Megan manages all aspects of day-to-day clinical operations of the practice. As our patient, you may hear her lovely voice on the phone when you call to schedule your appointment with us. You will likely see her when you check in and check out after your exam, as she will coordinate most aspect of your care. Megan is passionate about helping to provide the best and cutting edge retinal care while ensuring unparalleled positive experience for our patients!

Born and raised in Central PA, Megan is married to her husband Doug and has two kids. When not working, she enjoys spending time with her family, and exploring their favorite vacation spots. She is an avid Philadelphia sports fan, cheering for her favorite Phillies and Eagles! Go birds!!

Rachel Smoker, BS

Director of Patient Onboarding, Billing and Revenue Cycle Management

Susquehanna Retina Center is honored to have Rachel as the Patient Onboarding and Billing Specialist.

Rachel comes to us with strong patient and customer service, insurance and billing background. She graduated from Millersville University where she earned a bachelor’s degree in Mathematics/Statistics. She has 7 years of experience in retina and ophthalmology including patient onboarding, insurance verification, biologic and procedure insurance management, medical policy, and authorizations. She is a math and problem-solving wiz who is no stranger to challenges as her prior experience also included being a teacher in a 3 and 4 year-old classroom and traffic control technician.

In her role at SRC, Rachel will help you as the patient schedule your care at SRC, welcome and guide you through the patient onboarding process from check-in to check-out. Furthermore, Rachel will be an integral part of a team that navigates complex health insurance market to ensure that you receive the best possible care that we think you deserve!  

Rachel is married to her husband, Matt and has two grown daughters. When not working, she enjoys spending time with family and friends, visiting new places, and her newest hobby, pickleball. 

Brandi Leib, BS

Ophthalmic Assistant

Brandi Leib, BS, is a dedicated ophthalmic assistant with a wealth of experience and a passion for exceptional patient care. Holding an education degree from Millersville University, Brandi has honed her expertise over the years, specializing in eyecare with a focus on the intricate field of retinal disease.

With a deep-rooted commitment to providing the utmost in patient care, Brandi's warm and empathetic approach immediately puts our patients at ease. Her strong interest in retinal disease and ophthalmic imaging fuels her continuous pursuit of knowledge within the field of ophthalmology and retina.

Beyond her professional achievements, Brandi's heart is enriched by her role as a loving mother to her two children. Her nurturing instincts extend beyond her family to encompass a menagerie of pets, ranging from dogs and cats to chickens, guinea pigs, and fish.

Brandi Leib's journey in eyecare has been marked by her unwavering dedication, seasoned expertise, and a compassionate spirit that touches both her patients and colleagues. Her presence undoubtedly enriches the world of ophthalmology and the lives she touches through her multifaceted pursuits.

Jill Potter

Ophthalmic Technician

Susquehanna Retina Center is pleased to have Jill as Ophthalmic Technician. She comes to us with strong and extensive background in ophthalmology. She attended Clemson University as a history major (go Tigers!). She has over 35 years of experience working in eyecare and last 27 years with a single practice devoted to the absolute best patient care in central PA. She loves working with patients and forming life-long relationships while helping them see better and meet their vision goals.

In her role at SRC, Jill will help you as the patient become onboarded with our practice, she will do basic vision and retinal testing and help with any procedures that you may need. Her calm demeanor will make you feel comfortable and cared for!

Jill has been married for 40 years to Albert and they have one son James (who they are so very proud of!) and a lovely daughter in law Miranda. In her spare time, she loves to read and is a huge sports fanatic. Her husband says if there isn’t a ball of some sorts on the screen that she is an unhappy person! She also love spending time with their dog Rudi.

Taylor McKee

Ophthalmic Technician/Scribe

Susquehanna Retina Center is delighted to have Taylor as an Ophthalmic Technician and Scribe.  Taylor comes to us with a strong medical/surgical assisting background. She is a proud graduate of McCann School of Business and Technology with an associate’s degree in allied health sciences. She worked as a surgical technician/assistant in the operating room assisting with vitreoretinal surgery at Penn State Hershey Medical Center. She then furthered her experience as an ophthalmic technician and then lead scribe in a retina practice in Florida for 4 years before moving back to Pennsylvania to be closer to her family.

In her role at SRC, Taylor will be the main person assisting Dr Todorich and our other staff to ensure that your time with us is excellent and a pleasurable one! You will likely see her when you check in and check out after your exam, as she will coordinate most aspects of your care. She will guide you through your workup, diagnostic imaging and procedures such as injections, lasers or retina surgery if needed. Taylor is passionate about helping to provide the best and cutting-edge retinal care while ensuring unparalleled positive experience for our patients!

In her spare time, Taylor is a busy momma of two active young kids, but she does find time to enjoy her hobbies of working out and trail running/walking, and spending time with her family and friends.

 

 

 

 

 

Jenni Manoni

Ophthalmic Receptionist/Assistant

Susquehanna Retina Center is happy to have Jenni as our front desk receptionist and ophthalmic assistant. Jenni comes to us with many years of experience working as medical receptionist and assistant, and most recently worked for over a decade in an optometrist’s office. She is a proud graduate of Northern High School, and attended York Technical Institute for medical billing and coding.

In her role at SRC, Jenni will help you as the patient schedule your care at SRC, welcome and guide you through the patient check in process from when you walk in, to when you walk out of the office.  You will see her smiling face when you walk into our office, and hear her excited voice when you call us on the phone. 

Her passions in life are skateboarding, kung fu, pinball (arcade games), movies and music. Jenni has a massive vinyl collection that is over a thousand pieces and still growing. She enjoys seeing a live band any chance she can get! Her goal in life is to make people laugh and put a smile on their faces!

 

 

Joana Amador

Ophthalmic Receptionist/Assistant

Susquehanna Retina Center is excited to have Joana as our receptionist and assistant. She is a dedicated healthcare professional born and raised in the Philippines. Joana is a licensed registered nurse and spent several years as an ophthalmic nurse in the operating room. She developed a strong clinical foundation and a passion for patient care also by working in Japan under the Japan-Philippines Economic Partnership Agreement (JPEPA), where she gained valuable international experience and strengthened her skills in a multicultural healthcare environment. Joana's vibrant and energetic personality has always been one of her strengths, something that shined through even in her high school years as a cheerleader. That same spirit continues to guide her both personally and professionally.

She is a proud wife to her husband Ralph, and a devoted mother to their "Ausome" child, who is bravely living with autism spectrum disorder and battling brain cancer. Inspired by her child's strength, Joana has become an active advocate for autism awareness and brain cancer support, using her voice and experience to encourage and uplift other families on similar journeys. Outside of her professional and advocacy work, Joana enjoys quality time with her family and expresses her creativity as a nail technician, offering nail services during her free time. Known among her peers as a jack of all trades, she is admired for her reliability, optimism, and bubbly personality.

Joana is passionate about bringing her skills and compassion to SRC. She is committed to making a meaningful impact to our patients while continuing to grow both personally and professionally.